Sporty style is combined with modern technology and GORE-TEX waterproof protection in the ECCO BIOM K2, keeping kids moving in all weathers. A mix of textile, ECCO nubuck leather and suede, as well as colour pops, add to the premium performance look of a sneaker powered by BIOM® NATURAL MOTION® technology. Originally developed with athletes, BIOM® encourages growing feet to move naturally while also enhancing stability and offering an anatomical, secure and comfortable fit. Perfect for the transition between seasons, the ECCO BIOM K2 offers good grip with a rubber outsole made with 10 per cent recycled rubber granules, which vary in colour from shoe to shoe for a unique look every time. With the quick fastener and elastic, kids can easily adjust for the optimal fit and comfort.
PRODUCT RETURNS
There are two options for returning a product:-
1. Please send an email to ksa-info@ecco.com stating that you would like a refund and you would like to organise a courier to collect the products from your home. The charge for this service is SAR 20 and the cost will be borne by the customer. Please also include your pick up address in the email.
2. The products also can be delivered to any ECCO Store in Saudi Arabia to start the refund process.
PRODUCT RETURN TERMS
• Unworn items may be refunded within 3 days from the date of delivery provided that the goods returned are unused and in their original condition accompanied by an invoice. Either organise the return via courier as per the above process in point 1 or directly to the store as above in point 2.
• The return of ruined, worn-out products or those with missing accessories or invoices are not accepted.
• All products should be packed in their original package.
• Only items purchased via ecco.sa are eligible for return.
• The original invoice of the product must be placed in the package.
• Refunds are done with the same purchase payment method (online) through a deposit to the customer’s account.
• The price of the products deemed eligible for a refund as per the associated terms shall be deposited to your account within 14 business days. It may take up to business 14 days for the refund to hit your account due to the banking procedures.
PRODUCT EXCHANGE TERMS
• The Exchange is permitted within 14 Days from date of purchase with original invoice
• For product exchange, the only process available is a direct exchange in any ECCO store within Saudi Arabia .
• The original invoice will be required at the point of exchange.
• In case of defective goods, it will be dealt in accordance with the consumer protection law of KSA.