Crafted from full-grain ECCO leather made in our own tanneries using ECCO DriTan™ Technology, which reduces the amount of water and chemicals used in the tanning process
Removable OrthoLite® memory-foam inlay sole for added comfort and practical breathability
The BIOM 2.0 is designed to provide full support by holding your midfoot in place through a TPU insert and supporting the heel through the unique wrap-around design of the sole
Soft and lightweight ECCO PHORENE™ midsole is designed for all-day comfort and energy return with every step
By leaving room between the TPU midfoot piece and the sole, flex zones are created that allow both you and the BIOM 2.0 the widest range of motion
The uniquely patterned rubber outsole creates full contact with the terrain, resulting in maximum grip and stability
PRODUCT RETURNS
There are two options for returning a product:-
1. Please send an email to ksa-info@ecco.com stating that you would like a refund and you would like to organise a courier to collect the products from your home. The charge for this service is SAR 20 and the cost will be borne by the customer. Please also include your pick up address in the email.
2. The products also can be delivered to any ECCO Store in Saudi Arabia to start the refund process.
PRODUCT RETURN TERMS
• Unworn items may be refunded within 3 days from the date of delivery provided that the goods returned are unused and in their original condition accompanied by an invoice. Either organise the return via courier as per the above process in point 1 or directly to the store as above in point 2.
• The return of ruined, worn-out products or those with missing accessories or invoices are not accepted.
• All products should be packed in their original package.
• Only items purchased via ecco.sa are eligible for return.
• The original invoice of the product must be placed in the package.
• Refunds are done with the same purchase payment method (online) through a deposit to the customer’s account.
• The price of the products deemed eligible for a refund as per the associated terms shall be deposited to your account within 14 business days. It may take up to business 14 days for the refund to hit your account due to the banking procedures.
PRODUCT EXCHANGE TERMS
• The Exchange is permitted within 14 Days from date of purchase with original invoice
• For product exchange, the only process available is a direct exchange in any ECCO store within Saudi Arabia .
• The original invoice will be required at the point of exchange.
• In case of defective goods, it will be dealt in accordance with the consumer protection law of KSA.
