Embracing ECCO’s core values, our best-selling ECCO SOFT 7 sneaker is a celebration of Scandinavian design with an understated, contemporary twist. Cool, simple, lightweight, long-lace sneakers. Constructed from supple leathers for a great look and fit. Durable dimpled PU and TPU outsoles provide reliable traction when you are on the go. A truly versatile shoe that works well with your favourite jeans as it does with tailored trousers. Maybe the most comfortable leather sneakers you will ever own.
- Crafted in rich, soft leather by ECCO
- Long-lace system allows you to adjust the laces to your level of comfort
- Combined leather and textile moulded insole provides cushioning and breathability
- ECCO FLUIDFORM™ anatomical fit for a natural feel
- Dimpled PU and TPU outsoles provide grip in different types of weather conditions and terrain
- Straight out-of-the-box comfort
PRODUCT RETURNS
There are two options for returning a product:
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Please send an email to ksa-info@ecco.com stating that you would like a refund and wish to organize a courier to collect the products from your home. The charge for this service is SAR 20, and the cost will be borne by the customer. Please also include your pickup address in the email.
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The products can also be delivered to any ECCO store in Saudi Arabia to initiate the refund process.
PRODUCT RETURN TERMS
• Unworn items may be refunded within 3 days from the date of delivery, provided that the goods returned are unused and in their original condition, accompanied by an invoice. Either organize the return via courier as per the process outlined in point 1 or directly to the store as mentioned in point 2.
• The return of damaged, worn-out products or those with missing accessories or invoices will not be accepted.
• All products should be packed in their original packaging.
• Only items purchased via ecco.sa are eligible for return.
• The original invoice of the product must be included in the package.
• Refunds will be issued using the same payment method used for the purchase (online) via a deposit to the customer’s account.
• The price of the products deemed eligible for a refund, as per the associated terms, will be deposited into your account within 14 business days. Please note that it may take up to 14 business days for the refund to reflect in your account due to banking procedures.
PRODUCT EXCHANGE TERMS
• Exchanges are permitted within 14 days from the date of purchase with the original invoice.
• For product exchanges, the only process available is a direct exchange at any ECCO store within Saudi Arabia.
• The original invoice will be required at the point of exchange.
• In case of defective goods, the issue will be handled in accordance with the consumer protection law of KSA.
